Sunburst ™ Intelligent Net Appliance


	For a Sunburst™ demonstration or more information contact: Brian Hallman 763-425-1141 brian.hallman@lci-online.com
	Sunburst™ is a Trademark of LCI. Sunburst™ Event Monitoring is a Servicemark of LCI.

Sunburst™ blends Advanced Technology, Customization, and Skilled Consultants, to provide 24/7 monitoring of correlated events across your enterprise.

Sunburst™ is an intelligent net appliance (Blade) that is custom configured to alert support staff on correlated enterprise events.

Sunburst™ objectives:

Provide real-time true end-to-end tracking of enterprise events.
Provide immediate notification of enterprise problems. (Intelligent Alert)
Provide notification of events which fall out-side of the norm.
Provide trending data on performance.

Sunburst™ monitors and tracks...

End-to-end Connectivity
Application Availability
Application Process Health
Response Times
Device Status
Network Performance
Spoolers
Disc Utilization
and more...

Sunburst™ can monitor applications, devices, and processes on NT, UNIX, LUNIX and MPE/iX.

Intelligent Alerts
Many monitoring tools lack the sophistication to intelligently alert. When availability fails, most monitoring tools alert on every instance of failure. This results in numerous nodes reporting failure, inundating IT support with an onslaught of alerts and frustrating efforts to resolve outages.

"Event Correlation" is key.
Sunburst™ solves the disinformation problem by correlating events and intelligently interpreting the true failure.

1. Scheduled inquiry to specified node (i.e. Node #137).
2. False Answer is returned. (Alert is held)
3. False Answer triggers inquiry to next hop (Hub)
4. False Answer is returned. (Alert held)
5. Sunburst continues the correlation process until a positive answer is received, thereby establishing the precise location of the break.
6. Alert is generated with specific location.

Availability vs. Connectivity
Sunburst Monitors applications and databases Availability of applications, databases, printers, etc. is critical to keeping a business running. In large distributed IT environments, it is necessary to monitor such availability.

Sunburst™ monitors availability, not just connectivity, by going further into the applications, databases, and processes running on a given server.

"True end-to-end Monitoring"
Sunburst™ checks:

Database Accessibility
Application Status
Processes Performance

in order to provide a complete picture of your enterprise. By going further into the server,Sunburst™ provides complete end-to-end monitoring from server to client.

Sunburst™ is not:

Just Software, or
Just Hardware, or
Just Custom Programming

Sunburst™ is a Service.

A complete Enterprise Event Monitoring Service that provides:

Custom configuration,
Sunburst™ Blade Installation and
On-going Maintenance/Support.

This complete service is provided by specially trained LCI staff.

Sunburst™ was developed by LCI engineers with over 20 years experience in providing Technical Enterprise Support.